pixify-support

Pixify Support

Pixify turns one of your photos into a mosaic made from other photos in your library.

Common questions

Why does Pixify need photo access?

Pixify needs access to the photos you select to build your mosaic and, only when you request it, save the finished image. Processing happens on your iPhone.

Why can an HD image take longer?

HD mosaics contain substantially more pixels than SD mosaics. Preparation time depends on the grid, number of source photos, device, and whether photos need to be downloaded from iCloud.

Are my photos uploaded?

No. Pixify processes photos on your device and does not operate a photo-upload server.

How many source photos can I select?

Pixify supports up to 5,000 source photos per mosaic to keep creation reliable.

Contact

When reporting a problem, include your iPhone model, iOS version, which export quality you selected, and the step where the issue occurred. Do not attach private photos unless you intentionally want to share them.